Terms of Service

By using our website, you confirm that you are at least 18 years of age (or have parental consent), and that you agree to comply with these Terms of Service and all applicable laws and regulations.

Vexiv reserves the right to update these terms at any time. Continued use of the site after changes are posted constitutes your acceptance of the updated terms.

Vexiv sells a wide range of products across multiple categories including productivity tools, home goods, fitness equipment, pet care, and more. All products are subject to availability and we reserve the right to limit quantities or discontinue any product at any time.

Product images and descriptions are provided for informational purposes. While we strive for accuracy, slight variations in color or appearance may occur. We do not warrant that product descriptions are error-free.

All prices are listed in USD by default and may be displayed in your local currency based on your location. Prices are subject to change without notice. In the event of a pricing error, we reserve the right to cancel affected orders and issue a full refund.

We accept Shop Pay, Apple Pay, Google Pay, Visa, MasterCard, American Express, and all major debit and credit cards. All transactions are SSL-encrypted and secure.

Once an order is placed, it enters our fulfillment process quickly. If you need to cancel or modify your order, please contact us within 12 hours of placing it. After this window, we cannot guarantee changes.

Vexiv reserves the right to cancel any order at our discretion, including cases of suspected fraud, pricing errors, or stock unavailability. A full refund will be issued in such cases.

We ship to the United States and internationally to most major countries worldwide. Delivery times are estimates and may vary due to customs, carrier delays, or other factors outside our control.

Once your order ships, you will receive a tracking number via email. Vexiv is not responsible for delays caused by customs clearance or third-party carriers. For full details, see our Shipping Policy.

We offer a 30-day money-back guarantee on all orders. If you are not satisfied with your purchase for any reason, contact us within 30 days of receiving your order and we will arrange a refund or replacement.

Items must be returned in their original condition. Refunds are processed within 5–10 business days. For full details, see our Refund Policy.

Your privacy matters to us. We collect and use personal data only as necessary to process your orders and improve your experience. We do not sell your personal information to third parties.

By using our website, you consent to our data practices as described in our Privacy Policy, which forms part of these Terms.

All content on vexiv.store — including text, images, logos, and design — is the property of Vexiv and protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without our express written permission.

You agree not to use our website or products for any unlawful purpose, including but not limited to:

• Fraud, misrepresentation, or unauthorized transactions
• Infringing on intellectual property rights
• Uploading malicious code or interfering with site security
• Collecting user data without consent
• Reselling our products without authorization

Our website may contain links to third-party websites. These links are provided for convenience only. Vexiv is not responsible for the content, accuracy, or practices of any third-party sites and does not endorse them.

To the fullest extent permitted by law, Vexiv shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products. Our total liability shall not exceed the amount paid for the order in question.

Our products are provided "as is" without warranties of any kind beyond what is expressly stated in the product description.

These Terms of Service are governed by and construed in accordance with the laws of the United States. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of the United States.

If you have any questions about these Terms of Service, please contact our support team. We're available 7 days a week and aim to respond within 24 hours.